Image by Melissa Ling. © The Balance 2018 Credit: https://www.thebalancecareers.com/hard-skills-vs-soft-skills-2063780 |
Soft skills are personal attributes that influence how well you can work or interact with others. These skills make it easier to form relationships with people, create trust, dependability and/or leadership. These skills are important in achieving your business goals. From this list are skills of soft skills.
- Relationship building
- Communication/Storytelling
- Effective communication skills
- Collaboration
- Business communication
- Conflict management and resolution
- Adaptability
- Flexibility
- Sales presentations & demos
- Prospecting
- Creativity
- Critical thinking/Problem solving
- Time management
Employers look for soft skills in applicants because these skills are hard to develop and are essential for long-term success. Soft skills are distinct from hard skills, which are technical and job-specific.
Hard skills are teachable abilities or skill sets that are easy to quantify. The skills are achieved through training or education that are needed to complete a job. These skills can be technical knowledge or abilities that are simply defined and measured. Hard skills may also be considered job-specific skills and can change from occupation to occupation. These types of skills can be acquired and honed through certifications, schooling, training, courses and on-the-job training. The following examples are hard skill examples:
- Bilingual or multilingual
- Degrees, apprenticeships, certificates
- Accounting
- Database management
- Mobile development
- User interface design
- SEO/SEM marketing
- Programming languages (such as Perl, Python, Java and Ruby)
- Typing speed
- Machine operation
- Software knowledge